VoxPoint
for Hotels
VoxPoint is an Al-powered virtual concierge designed for hotels. It transforms guest communication by providing seamless support throughout the entire guest journey-from initial booking to post-stay engagement.
VoxPoint automates room reservations, answers questions about amenities and local attractions, suggests personalised activities, and delivers 24/7 concierge service. Easy to implement and manage, VoxPoint helps hotels maximise ancillary revenue
and create memorable guest experiences.
VoxPoint automates room reservations, answers questions about amenities and local attractions, suggests personalised activities, and delivers 24/7 concierge service. Easy to implement and manage, VoxPoint helps hotels maximise ancillary revenue
and create memorable guest experiences.
I’d like to book a room
Next weekend, two nights, for 2 people
Yes, please
Great! For which dates and how many guests?
Perfect. I recommend
a double room with breakfast included. Shall I reserve it?
a double room with breakfast included. Shall I reserve it?
Done. Share your details
and preferred payment method to finalise the booking
and preferred payment method to finalise the booking
VoxPoint for Hotels
VoxPoint is an Al-powered virtual concierge designed for hotels. It transforms guest communication by providing seamless support throughout the entire guest journey-from initial booking to post-stay engagement.
VoxPoint automates room reservations, answers questions about amenities and local attractions, suggests personalised activities, and delivers 24/7 concierge service. Easy to implement and manage, VoxPoint helps hotels maximise ancillary revenue and create memorable guest experiences.
VoxPoint automates room reservations, answers questions about amenities and local attractions, suggests personalised activities, and delivers 24/7 concierge service. Easy to implement and manage, VoxPoint helps hotels maximise ancillary revenue and create memorable guest experiences.
I’d like to book a room
Next weekend, two nights, for 2 people
Yes, please
Great! For which dates and how many guests?
Perfect. I recommend
a double room with breakfast included. Shall I reserve it?
a double room with breakfast included. Shall I reserve it?
Done. Share your details
and preferred payment method to finalise the booking
and preferred payment method to finalise the booking
The key benefits
Always-On CustomerService
VoxPoint provides instant responses to customer inquiries 24/7, even outside business hours. This ensures potential customers never wait for information about wines, tastings, or bookings, dramatically improving customer experience and capturing sales opportunities that would otherwise be lost during off-hours
Enhanced Operational
Efficiency
Efficiency
By automating repetitive tasks and common inquiries, VoxPoint reduces manual workload by
up to 70%, freeing staff to focus on high-value interactions like personalised recommendations and VIP customer service. This prevents team burnout while maintaining exceptional service standards
up to 70%, freeing staff to focus on high-value interactions like personalised recommendations and VIP customer service. This prevents team burnout while maintaining exceptional service standards
Increased
Direct Sales
Direct Sales
VoxPoint enables direct sales
of wines, tastings, and hospitality services through your website
or messaging platforms like WhatsApp. The AI assistant can proactively suggest products, upsell premium options,
and complete transactions seamlessly, boosting conversion rates and revenue
of wines, tastings, and hospitality services through your website
or messaging platforms like WhatsApp. The AI assistant can proactively suggest products, upsell premium options,
and complete transactions seamlessly, boosting conversion rates and revenue
Valuable Data
Analytics
Analytics
VoxPoint collects detailed customer information—preferences, purchase history, occasions, and dietary requirements—that powers personalised marketing campaigns, improves customer retention,
and informs inventory decisions. This intelligence transforms casual visitors into loyal customers
and informs inventory decisions. This intelligence transforms casual visitors into loyal customers
Simple
Implementation
Implementation
No technical expertise required. VoxPoint can be configured in minutes without developers, integrating seamlessly with existing systems (CRM, WhatsApp, Telegram, Instagram, website). The modular architecture allows complete customisation while remaining user-friendly for winery staff
With multilingual communication capabilities supporting over 150 languages, VoxPoint welcomes international customers and expands your winery's commercial reach. This is essential as 80%
of customers prefer brands offering consistent experiences across communication channels
of customers prefer brands offering consistent experiences across communication channels
Global Market
Access
Access
How it works
The customer starts a chat
01
The VoxPoint app receives a notification
02
You can read all conversations
03
View the statistics, transfer to an agent
04
The customer starts a chat
01
The VoxPoint app receives a notification
02
You can read all conversations
03
View the statistics, transfer to an agent
04
How it works
Request a demo
We'll be in touch soon! Please
fill out the form and we’ll contact you shortly to discuss exactly how our AI solution can help
your business
fill out the form and we’ll contact you shortly to discuss exactly how our AI solution can help
your business
VoxPoint
VoxPoint is an AI-powered virtual assistant that automates customer communication, boosts sales, and provides 24/7 support across multiple platforms
Ahtri tn 12, Tallinn 15551, Estonia
© VoxPoint 2026. All rights reserved
© VoxPoint 2026. All rights reserved
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