Chat interface booking a wine tasting through automated winery assistant
I’d like to book a wine tasting
For 4 people, next Saturday
Yes, please
Great! For how many people and on which date?
Perfect. I recommend our premium tasting with cellar tour. Shall I reserve it for you?
Done. Share your contact details and I’ll confirm your booking by email or WhatsApp

VoxPoint
for Wineries

VoxPoint is an AI-powered assistant crafted
for wineries. It swiftly answers customer
inquiries about wines and tastings, automates booking processes, and offers personalised
wine recommendations.

Easy to implement and manage, VoxPoint
helps wineries enhance sales and customer experience with 24/7 smart support.
VoxPoint for Wineries
VoxPoint is an AI-powered assistant crafted for wineries.
It swiftly answers customer inquiries about wines and tastings, automates booking processes, and offers personalised wine recommendations.

Easy to implement and manage, VoxPoint helps wineries enhance sales and customer experience with 24/7 smart support.
I’d like to book a wine tasting
For 4 people, next Saturday
Yes, please
Great! For how many people and on which date?
Perfect. I recommend our premium tasting with cellar tour. Shall I reserve it for you?
Done. Share your contact details and I’ll confirm your booking by email or WhatsApp

The key benefits

Always-On CustomerService
VoxPoint provides instant responses to customer inquiries 24/7, even outside business hours. This ensures potential customers never wait for information about wines, tastings, or bookings, dramatically improving customer experience and capturing sales opportunities that would otherwise be lost during off-hours
Enhanced Operational
Efficiency
By automating repetitive tasks and common inquiries, VoxPoint reduces manual workload by
up to 70%, freeing staff to focus on high-value interactions like personalised recommendations and VIP customer service. This prevents team burnout while maintaining exceptional service standards
Increased
Direct Sales
VoxPoint enables direct sales
of wines, tastings, and hospitality services through your website
or messaging platforms like WhatsApp. The AI assistant can proactively suggest products, upsell premium options,
and complete transactions seamlessly, boosting conversion rates and revenue
Valuable Data
Analytics
VoxPoint collects detailed customer information—preferences, purchase history, occasions, and dietary requirements—that powers personalised marketing campaigns, improves customer retention,
and informs inventory decisions. This intelligence transforms casual visitors into loyal customers
Simple
Implementation
No technical expertise required. VoxPoint can be configured in minutes without developers, integrating seamlessly with existing systems (CRM, WhatsApp, Telegram, Instagram, website). The modular architecture allows complete customisation while remaining user-friendly for winery staff
With multilingual communication capabilities supporting over 150 languages, VoxPoint welcomes international customers and expands your winery's commercial reach. This is essential as 80%
of customers prefer brands offering consistent experiences across communication channels
Global Market
Access

How it works

Customer initiating conversation through messaging interface
Dashboard displaying list of customer conversations
Business app receiving real-time chat notification
Analytics dashboard with customer interaction statistics
The customer
starts a chat

01
The VoxPoint app receives a notification

02
You can read all conversations


03
View the statistics, transfer to an agent

04
The customer starts a chat

01
The VoxPoint app receives a notification

02
You can read all conversations


03
View the statistics, transfer to an agent

04

How it works

Try me!

Start a conversation with our demo bot
for wineries on WhatsApp to see how it works
Opens in a new tab
Works on mobile & desktop

Request a demo

We'll be in touch soon! Please
fill out the form and we’ll contact you shortly to discuss exactly how our AI solution can help
your business
VoxPoint
VoxPoint is an AI-powered virtual assistant that automates customer communication, boosts sales, and provides 24/7 support across multiple platforms
Ahtri tn 12, Tallinn 15551, Estonia

© VoxPoint 2026. All rights reserved
We use cookies to provide the best site experience
Ok, don't show again