Privacy Policy

Voxpoint OÜ operates the WhatsApp chatbot service "Alvatar" ("the Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

1. Information We Collect
We may collect the following types of information:
- Messages and interactions sent via WhatsApp
- Contact details you voluntarily share (e.g., name, email)
- Usage data for analytics and service improvement

2. How We Use Your Information
We use the collected data to:
- Respond to your inquiries
- Provide and maintain the Service
- Improve user experience
- Send important notifications related to the Service

3. Data Sharing and Disclosure
We do not sell or share your data with third parties, except:
- When required by law
- With trusted service providers under strict confidentiality agreements

4. Data Retention
We retain your data only as long as necessary to provide our services or as required by law.

5. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion of your data
- Withdraw consent for data processing

To exercise your rights, contact us at: support@voxpoint.eu

6. Security
We implement reasonable measures to protect your data, but no method of transmission over the Internet is 100% secure.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Terms of Use

These Terms of Use ("Terms") govern your access to and use of the WhatsApp chatbot service "Alvatar" provided by Voxpoint OÜ. By using the Service, you agree to these Terms.

1. Use of the Service
- The Service is intended for general informational purposes and assistance.
- You agree to use the Service lawfully and respectfully.

2. User Responsibilities
- Do not use the Service for spam, harassment, or illegal activities.
- Do not attempt to harm or disrupt the Service.

3. Intellectual Property
- All content and technology used in the Service are the property of Voxpoint OÜ.

4. Limitation of Liability
- We are not liable for any indirect or consequential damages arising from your use of the Service.
- The Service is provided "as is" without warranties of any kind.

5. Termination
We reserve the right to suspend or terminate access to the Service if you violate these Terms.

6. Governing Law
These Terms are governed by the laws of the Republic of Estonia.

Contact
If you have any questions, contact us at: support@voxpoint.eu